Due to recent special circumstances, if you are unable to use the service normally, please update to the latest version of the official PandaFan client immediately. Meanwhile, CN premium servers may experience irregular fluctuations — please consider switching to a standard server if needed.

March 16 Update: CN1, 2, and 3 servers have been successfully restored. Data usage is currently stable, though long-term availability is still under observation. If you still cannot connect to these servers, please switch to another one.

March 13 Update: We are working with our upstream providers to attempt recovery of the remaining CN servers.

Currently, CN5 and CN6 are available but may not function properly in all regions — please check based on your actual conditions. Other premium servers remain unavailable. Standard servers continue to operate normally.

March 10 Update: CN5 and CN6 are currently available but may not function properly in all regions — please check based on your actual conditions. Other premium servers remain unavailable. Standard servers continue to operate normally.

About the Official PandaFan Client: During this special period, network restrictions have been significantly tightened. You must use the HY2 protocol to access the service normally. Please update your client to the stable version 2.1.4 as soon as possible! You can download the latest version from the official website.

About CN Premium Servers：

PandaFan - Cloud Roaming Service currently offers two types of servers:

Premium Servers (names beginning with CN) — may experience instability, please read carefully
Specifically optimized for the network environment in mainland China and intended only for users located in China. Uses premium data.
Standard Servers (US, JP, TW, etc.) — unaffected
Available globally for all users, including those in China. Uses standard data.

If you normally use standard servers, your service will not be affected.

If you frequently use premium servers, please pay attention to this notice, which may be updated at any time:

What’s happening?

We are currently in a period of heightened network sensitivity. CN premium server operations are facing various forms of interference. The PandaFan technical team is actively seeking technical solutions to address this issue.

Although most premium servers remain stable and usable thanks to our ongoing efforts, we cannot predict whether the situation will remain stable or deteriorate.

During this period, we may temporarily disable SSLTide protocol access for premium servers, keeping only Hysteria2 (HY2) protocol access. The connection protocols for CN servers may also be adjusted at any time based on real conditions. Additionally, some premium servers may be temporarily unavailable in certain regions.

We sincerely appreciate your understanding of any inconvenience caused during this special period.

What should I do?

If you notice that CN servers are temporarily unavailable, we recommend switching to a standard server in another region and updating your server list, as the configuration may have changed.

How do I update my server list?

macOS / Windows Official Client
Open the client → go to Account → click Update Account / Service Info. If you are using a version prior to 2.1.2, please update your client. If you cannot update, please visit the “Download” page in the top-right corner of the website to install or replace with the full version.
Other Clients
Please check the corresponding update instructions on the “Download” page in the top-right corner of the website.

When will the premium servers return to normal?

The current complex restrictions cannot be resolved purely through technical means, so future developments are unpredictable.

We plan to conduct further recovery attempts around mid-March.

We will continue to monitor the situation closely and keep this announcement updated. Please stay tuned.

Thank you for your ongoing support and understanding!

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